A Day in the Life – Edcel

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When we say our support team is international, we mean it. We have team members all across the globe, like Edcel, our Customer Success Engineer that calls New Zealand home. Learn more about Edcel and his commitment to your success below.

What is your role at Pressable?

Customer Success Engineer.

Where are you located?

I am from the Philippines but currently live in New Zealand.

How long have you worked at Pressable?

January, 2019.

First shift, second shift, third shift preference?

Third shift. I love it because this is the morning shift in my side of the planet.

What were you doing at 8:57 a.m. Tuesday this week?

Dozing off in the train while on the way to school.

What were you doing at 3:28 p.m. Friday this week?

It’s currently a Friday at 3:20PM. I am writing this and watching the NBA West finals while waiting for support chats to come in.

What is your best work-life balance tip?

Find something to do like a hobby in your free time. It’s the best way to have a work-life balance.

If you could describe what a day in the life is like for you in one word, what would it be?

Hectic.

If you had a superpower, what would it be?

Teleportation! No contest.

What is your biggest goal in how you impact the team and our customers at Pressable?

To help in the best way I can while also broadening my experience and knowledge on customer support, WordPress, and server management.

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