Proactive Maintenance

Our team prides itself on providing five-star customer support.

When we're not working diligently to solve hosting issues that come up with our customers' sites, we're constantly on the lookout for ways to improve our platform and your sites. We're up with the latest in WordPress and plugin news, always keeping an eye out for performance updates and security vulnerabilities. We also update the WordPress core and WooCommerce plugin for you, so your sites can stay on the cutting edge of performance and security.

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    Our expert team performs WordPress core and system updates regularly to keep sites safe and secure.

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    We add features to our control panel regularly to help your sites–and your business–run more smoothly.

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    We constantly provide DDoS detection and protection from bad actors to help improve performance and security.

Our team is made up of real people that want to provide real good support. No chat bots here. This personal approach to support has been lauded throughout the WordPress industry, as we boast a 99% customer satisfaction rate. It's not uncommon for our team to go out of their way to contact plugin developers about issues. And, since we're connected to great platforms like WooCommerce and Jetpack, we've got a direct line to two of the most popular. Don't believe us? Find out for yourself.

An Automattic Invention A family of WordPress solutions.