You’ve probably heard about the importance of reviews and how they can make or break an online business. Now, imagine if there was a tool that allowed your customers to review you (or your products) online, as well as leave feedback in any way they choose. That would definitely be something you’d want to add to your website, right?
Our friends at Elegant Themes have written an article that discusses a few great options for review management plugins. For your convenience, we’ve summarized some of the highlights for you. Read on to learn more.
1. WP Customer Reviews
This plugin works using shortcodes, and it features a flexible system that lets you add individual review submission forms to any page. Plus, you can display reviews that correspond to individual pages.
You’ll have access to a standard review form that you can customize. You can select which fields to set as required and which ones to hide. Reviews are approved before they go live, and you can also reply to any review.
2. Site Reviews
Site Reviews lets you publish reviews using shortcodes, widgets, or blocks. It enables users to submit reviews using a pre-built form that includes all of the basic fields you’d expect to see. You can’t edit the default form field, but it does have a review taxonomy system.
You need to manually approve reviews before they go live and can also create blacklists to block certain users from submitting reviews.
3. Customer Reviews for WooCommerce
The Customer Reviews for WooCommerce plugin adds features to the existing WooCommerce review system.
You will have to sign up for a third-party service called CusRev if you want to use the email reminder functionality. With it, you can create custom email reminders to ask for reviews and even offer discount codes in exchange for feedback.
4. Photo Reviews for WooCommerce
If you offer physical objects for sale on your eCommerce site, potential customers will find it helpful to see reviews with photos. Photo Reviews for WooCommerce allows customers to upload additional images of your products from their perspective(not just yours).
Much like Customer Reviews for WooCommerce, you can create custom email reminders to ask for reviews and offer discount codes.
5. Widget for Google Reviews
If you have a brick-and-mortar store, you are likely registered on Google My Business. This allows people to view your business details, like hours, pictures, and reviews. When you start to collect these reviews, it makes the most sense to get them on your website for visitors to see.
The Widget for Google Reviews makes this super easy. You can display your reviews in any widget area on your website. You will need to find your Google Place ID and generate an API key for it. You can also use shortcode to display the reviews if you’re not a fan of widgets.
6. Reviews and Rating – Google My Business
If widgets are your thing, you can get more customization out of the Reviews and Ratings plugin. Shortcodes can also be used, making this plugin much easier to use than most other tools. You will need a Places API key just like the widget.
7. WP Review Slider
WP Review Slider takes your reviews from a business Facebook page and displays them on your WordPress website. It can also display tweets related to your business. You can display feedback in multiple locations, with multiple styles, and can even add your own CSS code to style your reviews.
8. Rating-Widget: Star Review System
Rating-Widget allows a user to review several aspects of your website. It allows page, post, product, and author ratings with multiple scoring criteria. It’s a great fit if your website has third-party products, as they can be reviewed individually.
Reviews Help Customers and You
Where you get reviews and what products you offer will help determine which of these plugins is best for you. Reviews will help potential clients buy and help you make your product(s) better. So start collecting and get them posted.
Zach has 12+ years of experience with WordPress, from creating and maintaining client sites, to providing support and developing documentation. A knack for problem-solving and providing solutions led Zach to pursue a job with Automattic providing customer support in 2015 working with WooCommerce support, and now Zach has recently joined our team here at Pressable. Outside of work, Zach enjoys spending time with his family, playing and watching sports, and working on projects around the house.