Troubleshooting

If you are uploading files in the media library or within form elements on your WordPress site and receive this error: Sorry, this file type is not permitted for security reasons. The…

SSL errors can occur for a variety of reasons. If your site is showing an insecure warning or not showing SSL at all, please check the sections below to troubleshoot what may…

It’s important to know how to debug your WordPress website. There may come a time when something on your website is not working properly. Perhaps you are seeing a fatal error, or…

In this article, we will review how to access WordPress error logs for your website to assist in debugging a problem and identifying theme and plugin errors. This error log file is…

Pressable provides seven days of Web Server Logs, 200 per page. In this article, we will review how to access Web Server Logs for your website to assist in debugging a problem.

No matter how experienced you are with WordPress, there come times when things just break – it could be from a bad plugin update or a line of code that you just…

There are multiple factors that can affect the amount of time that it takes for a website to load: improperly sized images, uncompressed Javascript files, and lack of caching to name a…

What are theme and plugin conflicts? A conflict is an error or malfunction caused by two (or more) parts of code giving conflicting signals. For example, plugin A gives the signal to…

When excessive requests are made to assets or pages that return a 404 error, our servers will return an HTTP 428 Precondition Required response code. As 404 pages are not cached, multiple…

All Pressable sites are protected by a web application firewall (WAF). Pressable’s web application firewall makes sites hosted on our platform more secure by blocking common attack vectors, such as SQL injection….

If you are experiencing trouble trying to connect to your website using SFTP, we have found that the following troubleshooting steps are helpful. In almost all cases one of these actions will…

The TTFB (time to first byte) is the length of time a browser needs to wait for a response from the server after making a request, the time needed to prepare and…