Knowledge Base Category:

TroubleShooting

Knowledge Base

Rate Limiting on 404 Pages: The 428 Error

When excessive requests are made to assets or pages that return a 404 error, our servers will return an HTTP 428 Precondition Required response code. As 404 pages are not cached, multiple…

Knowledge Base

Pressable’s Web Application Firewall (WAF) For Increased Site Security

All Pressable sites are protected by a web application firewall (WAF). Our WAF makes sites hosted on our platform more secure by blocking common attack vectors, such as SQL injection. When the…

Knowledge Base

Facebook Sharing DeBugging: 301 Errors on Facebook Shares

If sharing articles and pages from your website results in a 301 redirect error on Facebook, there are a few debugging steps you can take to isolate the reason why.

Knowledge Base

Accessing WordPress Error Logs on Your Site

In this article we will review how to access error logs for your website to assist in debugging a problem. There are a few locations that logs can be found – all…

Knowledge Base

SSL Troubleshooting for the Most Common SSL Issues

SSL errors can occur for a variety of reasons. Below you can find information on troubleshooting some of the most common ones.

Knowledge Base

Understanding ABSPATH at Pressable

At Pressable, the WordPress Core files are symbolically linked to another location on the platform. In other words, they are not in the site root, as is the case with a standard…

Knowledge Base

Using Search and Replace on WordPress and Your Pressable Site

When you setup a site on Pressable, a staging URL is created: {site_name}.mystagingwebsite.com There are a couple of advantages of this staging URL: Migrating a site from another host: You can move…

Knowledge Base

Object Caching with Memcache

By default the WordPress object cache is non-persistent. This means that data stored in the object cache resides in memory only and only for the duration of the request. However, Pressable uses…

Knowledge Base

Troubleshooting SFTP Connection Errors and Problems

If you are experiencing trouble trying to connect to your website using SFTP, we have found that the following troubleshooting steps are helpful. In almost all cases one of these actions will…

Knowledge Base

Tips for Troubleshooting Website Performance Issues

There are multiple factors that can affect the amount of time that it takes for a website to load: improperly sized images, uncompressed Javascript files, and lack of caching to name a…

Knowledge Base

Using the WordPress Query Monitor Plugin

What is Query Monitor? The Query Monitor plugin is a free debugging tool that helps assess the performance of your website. It gives an in-depth analysis of all of the requests being…

Knowledge Base

How to prevent Batcache page caching on Pressable

Pressable uses Batcache and Memcached to store and serve rendered pages. However, there are times where you might not want something cached, such as a specific page or cookie. This guide will…

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