Knowledge base category:

TroubleShooting

Knowledge base

Auto-Update Email Notifications

WordPress auto-update email notifications are disabled by default on sites hosted at Pressable. As certain plugins and all WordPress core updates are managed by the platform, the default core notifications may not…

Knowledge base

Restore a Site in Pressable using the Automated Restore Tool

No matter how experienced you are with WordPress, there come times when things just break – it could be from a bad plugin update or a line of code that you just…

Knowledge base

How to Fix Connection Not Secure Message

Site Connection Not Secure? Some users have noticed recently that their website is showing as insecure when viewed from certain browsers or devices, but not from others. The “connection not secure” message…

Knowledge base

How Do You Test for Theme and Plugin Conflicts?

What are theme and plugin conflicts? A conflict is an error or malfunction caused by two (or more) parts of code giving conflicting signals. For example, plugin A gives the signal to…

Knowledge base

DNS Made Easy and Pressable

Pressable uses DNS Made Easy for internal DNS management. All domains added to our platform must be mapped through our DNSME account. If a domain is not mapped properly, you will receive…

Knowledge base

Accessing Web Server Logs for Your Site

Pressable provides seven days of Web Server Logs, 200 per page. In this article, we will review how to access Web Server Logs for your website to assist in debugging a problem.

Knowledge base

Accessing WordPress Error Logs on Your Site

In this article, we will review how to access WordPress error logs for your website to assist in debugging a problem. There are a few locations that logs can be found –…

Knowledge base

Debugging Your WordPress Website

It’s important to know how to debug your WordPress website. There may come a time when something on your website is not working properly. Perhaps you are seeing a fatal error, or…

Knowledge base

Troubleshooting SFTP Connection Errors and Problems

If you are experiencing trouble trying to connect to your website using SFTP, we have found that the following troubleshooting steps are helpful. In almost all cases one of these actions will…

Knowledge base

SSL Troubleshooting for the Most Common SSL Issues

SSL errors can occur for a variety of reasons. Below you can find information on troubleshooting some of the most common ones.

Knowledge base

How to Decrease Your TTFB Time

The TTFB (time to first byte) is the length of time a browser needs to wait for a response from the server after making a request, the time needed to prepare and…

Knowledge base

Tips for Troubleshooting Website Performance Issues

There are multiple factors that can affect the amount of time that it takes for a website to load: improperly sized images, uncompressed Javascript files, and lack of caching to name a…