Troubleshooting

WordPress sites at Pressable send emails using our own email provider which is usually reliable. However, sites that send a high volume of emails or that experience emails not being received by…

If your WordPress website is down, offline, isn’t loading, or you are seeing an error when visiting your site, there are a few possible reasons. In this guide, we discuss the most…

If you are attempting to access your site and see a “domain not found” then this indicates that the DNS on your domain name is correctly pointed to Pressable, but the domain…

If you are uploading files in the media library or within form elements on your WordPress site and receive this error: Sorry, this file type is not permitted for security reasons. The…

Pressable provides seven days of Web Server Logs, 200 per page. In this article, we will review how to access Web Server Logs for your website to assist in debugging a problem.

No matter how experienced you are with WordPress, there come times when things just break – it could be from a bad plugin update or a line of code that you just…

Site Connection Not Secure? Some users have noticed recently that their website is showing as insecure when viewed from certain browsers or devices, but not from others. The “connection not secure” message…

What are theme and plugin conflicts? A conflict is an error or malfunction caused by two (or more) parts of code giving conflicting signals. For example, plugin A gives the signal to…

Pressable uses DNS Made Easy for internal DNS management. All domains added to our platform must be mapped through our DNSME account. If a domain is not mapped properly, you will receive…

It’s important to know how to debug your WordPress website. There may come a time when something on your website is not working properly. Perhaps you are seeing a fatal error, or…

The TTFB (time to first byte) is the length of time a browser needs to wait for a response from the server after making a request, the time needed to prepare and…

All Pressable accounts come with a high level of available storage to be used by sites on the account.  While this storage is often more than sufficient for most accounts, occasionally some…