---
title: How Do I Cancel My Pressable Account?
url: "https://pressable.com/knowledgebase/how-do-i-cancel-my-account/"
published: 2013-09-29
modified: 2026-02-12
author: Wayne McWilliams
---

## How to cancel

 Important Note: Cancelling your account will also delete your sites. Once sites are deleted, they are not recoverable.

If you would like to cancel your account, log in to your [MyPressable Control Panel](https://my.pressable.com) as the account owner; **collaborators cannot cancel an account**.

Once in MyPressable, select **Billing** in the menu on the left. Under the **My Plan** section, you will see **Cancel Plan** option.

![](https://i0.wp.com/pressable.com/wp-content/uploads/2013/09/billing-cancel.png?resize=805%2C1024&ssl=1)

Once the next page loads, click on the “**Cancel Plan**” button at the bottom of the page, as shown below:

![](https://i0.wp.com/pressable.com/wp-content/uploads/2013/09/cancel-plan.png?resize=1024%2C237&ssl=1)

After clicking Cancel Plan, you’ll need to go through a few cancellation confirmation steps, including the following shown below:

![](https://i0.wp.com/pressable.com/wp-content/uploads/2013/09/cancel-plan-confirmation.png?resize=1024%2C783&ssl=1)

You can choose **Cancel Later** or **Cancel Now**.

### Cancel Later Option

If you choose **Cancel Later**, your plan will cancel at the end of the current billing period. Please make sure you [download backups](https://pressable.com/knowledgebase/accessing-backups/) of any sites you wish to keep before the current billing period ends.

### Cancel Now Option

If choosing **Cancel Now**, please make sure you have already [downloaded backups](https://pressable.com/knowledgebase/accessing-backups/) of any site(s) you wish to keep, as they’ll be deleted from Pressable immediately upon choosing this option.

## Unable to Cancel

If you do not see a cancellation button, you are most likely logged in with a [collaborator account](https://pressable.com/knowledgebase/how-do-i-add-a-collaborator-guest-account-to-my-site/). Only the account owner can cancel it.

## Refunds

You may request a refund for a Plan within 30 days of signup. However, customers who participated in a free trial and were subsequently billed are not eligible for refunds.

To request a refund, please contact billing\[@\]pressable.com.

## Overdue Invoice Payments

If an invoice payment is overdue, the account will be cancelled. Accounts that are auto-cancelled by the system will have the sites removed.

We highly recommend [downloading site backups](https://pressable.com/knowledgebase/accessing-backups) before letting a plan expire.

## How to close your WP.com account

Please note that this will NOT close your WordPress.com account as well. If you want to close your WordPress.com account, please follow [these directions](https://wordpress.com/support/close-account/).