--- title: "How Pressable Collects VAT & Taxes on Your Subscription" url: "https://pressable.com/knowledgebase/how-pressable-collects-vat-taxes-on-your-subscription/" published: 2026-04-27 modified: 2026-07-01 author: Zach Wiesman --- This article explains when Pressable will begin collecting VAT & Taxes on plans, how VAT & Taxes work for eligible clients, how to add or update your VAT number, and how to get help if you have questions. ## Which clients are affected? Beginning **June 1, 2026**, Pressable will start collecting **applicable EU & UK VAT** on eligible subscriptions for clients whose billing details place them in those VAT jurisdictions. On **July 1, 2026**, Pressable will begin collecting **Canada and applicable U.S. state taxes** (currently only Texas), and we will publish separate communications before those changes go live. ## When EU & UK VAT collection starts - **June 1, 2026** – Pressable begins collecting applicable VAT on eligible subscriptions through **my.pressable.com**, based on your billing address and VAT status. - **June 1–30, 2026** – We will provide a **30‑day grace period** for VAT: - If VAT is charged during this period and you later provide a valid VAT registration number that qualifies you for an exemption, Pressable will **refund the VAT portion** of invoices issued between June 1 and June 30. - After June 30, 2026, VAT will be adjusted **prospectively only**. We will use your VAT number for future invoices, but we will not be able to retroactively adjust older invoices. ## When US/Canada Tax collection starts - **July 1, 2026** – Pressable begins collecting applicable Canada and US (Texas) tax on eligible subscriptions through **my.pressable.com**, based on your billing address and tax status. ## How VAT & Tax are calculated Pressable does not calculate tax manually. Instead: - When you check out or manage billing in **my.pressable.com**, Pressable sends your **billing address** and **VAT number (if provided)** to our billing provider, which determines: - Whether tax applies to your subscription - The correct rate based on your country/region and VAT status - Tax amounts are returned to Pressable and: - Shown in your **order summary / next billing estimate** - Added to your **subscription invoices** when applicable For eligible EU & UK business clients who provide a valid VAT number, a **0% VAT rate** is applied under the reverse‑charge mechanism instead of charging VAT directly on the invoice. For eligible Canadian and US (Texas) clients who provide a valid tax-exemption status, a **0% tax rate** is applied. ## How to add or update your VAT number Adding a valid VAT number to your account helps ensure that tax is applied correctly and that any applicable VAT exemptions are recognized at checkout and on renewals. ### Within My.Pressable.com Account Direct link here: [https://my.pressable.com/billing/payment\_methods](https://my.pressable.com/billing/payment_methods) To add or update your VAT number: ![](https://i0.wp.com/pressable.com/wp-content/uploads/2026/04/my-pressable-tax-information-section.png?resize=1024%2C459&ssl=1)1. **Sign in** to your Pressable account at **my.pressable.com**. 2. In the dashboard, go to **Billing → Payment Methods**. 3. Locate the **Tax Information** section. 4. Enter your **VAT Number** in the VAT field, then select **Save**. 5. Review the **Next Billing Estimate** panel to see how VAT affects your upcoming invoice (Subtotal, Tax, and Total update in real time based on your address and VAT number). ### At Checkout During checkout for new subscriptions, you may also see: ![](https://i0.wp.com/pressable.com/wp-content/uploads/2026/04/vat-number-field-pressable-checkout.png?resize=576%2C263&ssl=1)- An **optional VAT Number field** in the billing details section. ![](https://i0.wp.com/pressable.com/wp-content/uploads/2026/04/tax-vat-charge-checkout.png?resize=766%2C690&ssl=1)- An **Order Summary** that shows Subtotal, Tax, and Total and updates as you enter your billing address and VAT number. - Instant validation messages such as: - **“VAT number recognized”** – the number is valid and VAT has been reduced. - **“VAT number not recognized”** – the number could not be validated; tax remains unchanged. - **“Tax is not applicable for your region”** – your location is not subject to tax, regardless of VAT. ## Requesting a VAT refund during the grace period If VAT is charged on your account between **June 1 and June 30, 2026** and you believe it should not apply because your organization has a valid VAT registration: 1. Add or update your **VAT number** in **my.pressable.com** as described above. 2. Gather the relevant **invoice numbers** for charges issued during the June 1–30 grace period. 3. Contact Pressable using the steps in **“How to get additional help”** below. 4. Our team will review your account and, if you qualify, **refund the VAT portion** of eligible invoices from that grace‑period window. After **June 30, 2026**, VAT will only be adjusted on a **go‑forward basis**, even if you add a VAT number later. ## **How to prove tax-exempt status (Canada & US/Texas)** Contact Pressable Sales at sales@pressable.com with your tax-exemption documentation before your next renewal or purchase. - **U.S. clients (Texas):** Provide a completed tax exemption certificate. - **Canadian clients:** Provide your GST/HST or QST registration number for validation. - Note that provincial sales tax (PST) in British Columbia, Saskatchewan, and Manitoba is not eligible for exemption. Tax-exempt status must be verified by our Sales team and cannot be applied automatically. Please reach out before your billing date so we can review your documentation in advance. ## How to get additional help If you have questions about how tax applies to your account, run into trouble adding your VAT number, want to reach out and verify tax-exempt status, or believe tax has been calculated incorrectly, contact the Pressable Sales Team at sales@pressable.com. Our team will be happy to review your account, explain how these changes apply to you, and help ensure your billing details and VAT information are set up correctly.