---
title: How to Get Support from the Pressable Support Team
url: "https://pressable.com/knowledgebase/how-to-get-support-with-pressable/"
published: 2013-09-30
modified: 2024-09-27
author: Wayne McWilliams
---

## Submit a Ticket or Start a Chat

The Pressable Customer Success team provides support over live chat and email through Intercom. You may reach out by logging into your [My.Pressable.com Dashboard](https://my.pressable.com).

Once logged in click on the the icon seen in the bottom right:

![](https://i0.wp.com/pressable.com/wp-content/uploads/2013/09/Screen-Shot-2020-03-02-at-11.00.42-AM.png?ssl=1)

You will first want to click on the button to Send us a message:

![How to start a support chat with Pressable Support.](https://i0.wp.com/pressable.com/wp-content/uploads/2013/09/start-a-support-chat.png?resize=384%2C88&ssl=1)

You will be prompted at that point to select one of the following options:

![Pressable support options: chat with technical support, chat with sales or billing, or submit a ticket.](https://i0.wp.com/pressable.com/wp-content/uploads/2024/01/pressable-support-options.png?resize=392%2C123&ssl=1)

Once you make your selection you will be prompted to enter your domain name and a brief description of your issue. The more information you can provide us, the faster we will be able to resolve your issue or question.

If you begin a chat but need to leave, no problem! Our support team will follow up with you via email.

## Email

You can email the Customer Success team directly at help@pressable.com or the Sales team at  sales@pressable.com