---
title: Reset Your Passwords
url: "https://pressable.com/knowledgebase/reset-your-passwords/"
published: 2023-07-25
modified: 2026-01-16
author: Wayne McWilliams
---

At Pressable, there are a few areas that you may need to reset passwords for:

## WordPress Admin

If you find yourself unable to log into the WordPress Admin (WP Admin) because you have forgotten, or do not know your password, there are a few ways that can be obtained:

- [Reset your WP Admin password through WordPress](https://pressable.com/knowledgebase/resetting-your-wp-admin-password/#reset-through-wordpress)
- [Reset your WP Admin password through My.Pressable.com Dashboard](https://pressable.com/knowledgebase/resetting-your-wp-admin-password/#reset-through-mpcp)

More information, including screenshots, can be found here: <https://pressable.com/knowledgebase/resetting-your-wp-admin-password/>

## My.Pressable.com Dashboard

If you are locked out of your [My.Pressable.com Dashboard](https://my.pressable.com), you can click the **Forgot Password** option to email a password reset for your account:

![](https://i0.wp.com/pressable.com/wp-content/uploads/2023/11/forgot-password.png?resize=1024%2C660&ssl=1)Passwords must be at least 12 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character.

 
 Important:  If you don’t receive the password reset email in your inbox within five minutes, please check your spam/junk folder.

## SSH/SFTP

If you forget or lose your SSH password, you can reset it by returning your [my.pressable.com dashboard](https://my.pressable.com/) and navigating to *Sites → Select the site you’d like to access via SSH → Go to the Connections menu *→* Select Collaborators*, then select the `Reset` button to generate a new one:

![](https://i0.wp.com/pressable.com/wp-content/uploads/2023/11/reset-sftp-ssh-pasword.png?resize=1024%2C178&ssl=1)

More information can be found here: <https://pressable.com/knowledgebase/connect-to-ssh-on-pressable/#reset-an-ssh-password>

## Customer Success help

If you need the assistance of the Customer Success team in resetting your password, feel free to start a chat with us or send us an email at help@pressable.com.
