Getfused is a Boston-based, strategy-driven agency that helps brands think smarter, create boldly, and activate with impact. Founded in 1996 as a team of digital consultants pioneering early web platforms and e-commerce sites, the agency blends its technical roots with expertise in branding, marketing, and user-centered design to deliver measurable results and long-term growth.

But as their client roster expanded, their old hosting setup began to unravel. What started as minor hiccups turned into full-blown reliability issues: slow load times, recurring outages, and long maintenance windows that disrupted projects and damaged client trust. Support was becoming slower and less helpful, forcing Getfused’s leadership to step in just to keep things moving.

Zachary Batte, the agency’s Infrastructure Administrator, summed it up best, “What’s the point of marketing if you don’t have a reliable site?” The team was spending hours each month diagnosing performance problems instead of doing creative work. It was clear their hosting provider had become a bottleneck.

When Getfused began evaluating new hosting partners, Pressable immediately stood out. The agency trusted Pressable’s pedigree as part of the Automattic and WordPress family which they took as a sign of quality and innovation they could believe in.

They appreciated how Pressable’s feature set supports the needs of agencies managing large portfolios: multi-site scalability, automated updates, and developer-friendly staging environments that made managing hundreds of sites feel effortless.

Migration was fast and frictionless. Pressable handled everything behind the scenes, and every site moved over without downtime or compatibility issues. But it wasn’t just the performance that impressed them, it was the people. Through Automattic for Agencies, Getfused gained access to a team that asked what would make their work easier and actually delivered on it.

“Our people [and reps at Automattic] really go to bat for us,” said CEO and Co-founder Spencer Collier. “That’s something we’ve never seen before.”

Today, Getfused manages more than 200 client sites on Pressable and hasn’t had a single outage in over a year. Support tickets that used to escalate all the way to leadership are now handled by Pressable’s expert team. The change has reshaped how the agency operates. Freed from the constant firefighting of their old hosting platform, Getfused can focus entirely on client success and creative innovation. Collier puts it simply, “Pressable cares about hosting the way we care about hosting.”