Worship Times Boosts Morale After Switching to Pressable
When a catastrophic outage took 700 sites offline, Worship Times turned to Pressable for responsive WordPress experts who care about their product, partners, and long-term growth.
An Agency You Can Have Faith In
Worship Times is a company founded by web designers, seminarians, and pastors who are devoted to helping churches access high-quality websites for their ministries. The team combines decades of ministry experience with full-service web design, IT support, data security, and communications so congregations and nonprofit organizations can have modern, effective sites without needing to reinvent the wheel.
They began in 2011 working with small churches and eventually grew into a trusted partner for larger nonprofit organizations. As their reach expanded, so did the responsibility of managing hundreds of sites. That responsibility became impossible to uphold with their previous host when 700 sites went offline and their hosting account representative from that company remained silent for 48 hours. The impact on their team and their partners was severe.
Not that the server company should boost our morale, but [Pressable does]. We’re not fearful that our sites are going to go down and that we can’t reach anybody. And so, that’s comforting to our team and we’ve been able to grow.
Susan Gyura
CEO, Worship Times
From Silence to Smart, Responsive Support
That outage and lack of communication pushed Worship Times to look for a new hosting provider that would match their own standard of care for the ministries they serve. In evaluating options, the level of support at Pressable stood out immediately, from the first conversations to the early help they received during onboarding and migration. The team found Pressable’s support to be “phenomenal,” “instant,” and focused on helping them find solutions. Those early interactions left the Worship Times team feeling better equipped and more confident in supporting their own partners. “Most times I leave with a new approach that I didn’t even think about [after speaking with Pressable support],” says Worship Times founder Michael Gyura.
A Partner That Boosts Morale and Supports Growth
Since moving to Pressable, Worship Times no longer lives with the same fear that their sites will go down and no one will be there to help. Knowing that knowledgeable support is available when they need it has changed how the team feels about hosting and about their own capacity to serve churches well. As Michael explains, “[Pressable’s support is] not only just answering my questions, but you can truly tell that these support reps really care about their product and our success.”
The emotional shift is just as important as the technical gains, because a calmer, more confident team can focus more fully on ministry and member relationships. That confidence has supported ongoing growth for Worship Times and the ministries they serve.