How do you decide which is the best-managed WordPress hosting service? The G2 Summer 2022 Report is out and has the answer.
Spoiler alert: Pressable continues to rank at the top for businesses of all sizes!
We’re proud to lead in 10 managed hosting categories in the latest reports from the software review site. This post explains what that means and why you should consider checking G2 before selecting a web host.
What is G2?
G2 is a software review website. The site collects reviews from actual customers and uses the reviews to rank software companies on quality and ease of use.
G2 gives you access to what customers actually think about a company’s service. Unlike the suspiciously glowing five-star reviews of a knock-off product on Amazon, you can trust the legitimacy of G2. The site vets each review to ensure it comes from an actual customer.
Why Does G2 Matter?
Asking a web host what their customers think is a lot like asking a parent what they think of their child. No parent will tell you their child is anything but adorable. Web hosts share the most glowing testimonials on their homepages. G2 helps you verify if what the company tells you matches their customers’ reality.
If a company provides inferior service, it will show up in their G2 reviews. Checking out a company’s profile on G2 provides peace of mind that you’re making the right choice for a managed WordPress host.
G2 is a great source of customer feedback for companies. When evaluating web hosts, be sure to check out how they respond and interact with reviews on their G2 profile. You want to pick a company that’s responsive to customer feedback.
What Does the G2 Summer Report Say?
The G2 summer report breaks out awards by category and market. Let’s look at how Pressable ranked.
Pressable earned top honors in three performance categories:
- Best results for small businesses
- Best results overall
- High performer for mid-market
“Moving over to Pressable has been fantastic. Not only is my site running better with virtually no downtime, but the support I have received is also personal and quick.”
Read Charlie’s full review on G2 to learn more about what he thinks of Pressable’s performance.
Market presence looks at the company’s customer base. The report recognizes Pressable as a leader overall and specifically in the small business category.
“Pressable is by Automattic …… so I feel confident that the tools and support will always be on the side of WordPress. My experience with support has been top-notch, as well.”
Read David’s full review on G2.
Pressable is excited to be a momentum leader overall. It means our customers and G2 are excited about our growth and direction.
“Pressable has reliable uptime, and the customer service has been top-notch for the past three years that I’ve been a customer. Additionally, Pressable’s speed results have always been solid. Highly Recommend!!!”
Read the full review on G2.
Customer support is crucial in web hosting. Look for a provider that can provide on-demand expert help. In the G2 summer report, Pressable earned first place for best support in the mid-market category.
“Pressable makes WordPress hosting simple. Their dashboard and site tools take no time to learn, and their support team is always there to solve issues, answer questions, and even provide training. They have gone above and beyond many times to investigate and provide solutions or recommendations to site issues. I host over 80 sites with Pressable, so I reach out to support often.”
Ben had a lot more to say. Read the rest of his review on G2.
Ease of Set-Up
When choosing a host, you need someone who makes it easy. With one-click installs and free migrations, Pressable simplifies getting your site up and running. The G2 summer report recognized us for:
- Fastest implementation for small businesses
- Most implementable for small businesses
- Most implementable overall
“Unlike many hosts, Pressable doesn’t lock you into plans of fixed amounts of sites. If you need another site, you just add it. The flexibility of the platform is only surpassed by the performance of my sites on their infrastructure. They offer a white-glove service for migrations which is very helpful as well!”
Read the rest of Chris’ review on G2.
How to Use the Summer G2 Report
The most recognizable part of the G2 summer report is the category grid. G2 ranks products by customer satisfaction and market presence. The leader quadrant is in the top right. These companies’ customers love them, and they have a significant market presence. When shopping for a host for your WordPress website, look for services in the leader quadrant.
The G2 summer report is a great place to start when shopping for a new web hosting service. Be sure to check out all the reviews on Pressable’s profile. We’d love to know your thoughts if you’re a current customer. Head over to G2 and leave us a review.
If you’re still trying to decide on a new host, we offer a couple of options for deciding if Pressable is right for you. You can try out the platform for free or schedule a demo. Both options allow you to sample all the features and reasons behind our G2 recognitions.
Jessica serves as the Director of Operations for Pressable and is dedicated to creating the best managed WordPress hosting experience possible. She’s been using WordPress since 2008, has been in WordPress-focused roles since 2010, and currently serves as one of the Make WordPress Hosting team reps. When she’s not working, you can find her spending time with her family, serving in her community, watching hilarious dog videos online, or brewing a pitcher of iced tea.