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Knowledge Base Category:

FAQ

Knowledge Base

Change Account Level PHP Version For New Sites

You can change the default PHP version for all new sites created in your account by accessing your Profile page in the MyPressable Control Panel. Scroll down to the Default PHP Version…

Knowledge Base

Differences Between PHP Versions 7.4 and 8.0

With Pressable, all sites can now switch between PHP versions 7.4 and 8.0 with just one click in MyPressable Control Panel. To change your PHP version: Login to MyPressable Control Panel Go to…

Knowledge Base

Pressable Service and Platform Considerations

PHP Version These Pressable service configurations and various platform considerations are important to help you understand what to expect from your Pressable experience. Pressable provides support for PHP version 7.4 and 8.0…

Knowledge Base

PHP Info & Limitations on Pressable

From time to time, we receive questions from customers in regards to specific Pressable PHP limitations and values such as max_execution_time, memory_limit, and upload_max_filesize. The question usually arises due to requirements made…

Knowledge Base

How to Get Support from the Pressable Support Team

The Pressable Customer Success team is here to make sure your site is working its best. We provide support over live chat and email through Intercom. You may reach out by logging…

Knowledge Base

Adding Multiple Domains in Pressable

Yes, you can assign multiple, non-primary domains to your sites. Non-primary domains 301 redirect to the primary domain. You cannot have more than one primary domain on a site. Log into MyPressable…

Knowledge Base

Does Pressable support the use of a reverse proxy?

Pressable does not provide support for reverse proxy setups and does not advertise it as a feature.

Knowledge Base

What is the Pressable Support User?

To help us provide the best managed WordPress support, sites hosted on the Pressable platform have a built-in user named either pressable or zippykid. For enhanced security this account can only be…

Knowledge Base

Using SPF Records in Pressable

SPF records are a DNS record that identify which mail servers are authorized to send email on behalf of your domain. If you are hosting your own DNS and want to authorize our servers…

Knowledge Base

Does Pressable Support WP-CLI?

We currently don’t offer WP-CLI to customers but hope to offer this feature soon. Appreciate your understanding. You can get in touch with us via email or chat support, and we will…

Knowledge Base

How does Pressable deal with updates?

We always run the latest versions of WordPress, Akismet and Jetpack. We can also install a managed version of WooCommerce. This means that you will always run the latest versions of these…

Knowledge Base

What WordPress file permissions should I use?

The file permissions for core WordPress files and directories are managed for you. They cannot be changed. As your site’s wp-content folder is the only folder that has files consistently being modified,…