Knowledge Base Category:

FAQ

Knowledge Base

Is Pressable HIPAA Compliant?

Pressable is not HIPAA compliant and standard form solutions (e.g. GravityForms, WPForms, NinjaForms) should not be used in conjunction with Pressable’s services to collect or store patient health information. If you require…

Knowledge Base

What is Divi Hosting?

Divi Hosting is a partnership between Elegant Themes and Pressable to offer the ultimate WordPress theme and visual page builder, along with a hosting plan on the platform where WordPress works best. …

Knowledge Base

2019 Pressable Server Migration FAQs

In September 2019, we migrated all Pressable sites to a new and improved infrastructure. We call it PressableEdge, and it makes your WordPress site(s) faster than ever. We’ve received many questions about…

Knowledge Base

Access A WordPress Database with Pressable

For security reasons, we do not allow remote access to a Pressable site’s database. We also do not allow remote connections to external databases. For more information, please see our Platform and…

Knowledge Base

Upgrading to PHP 7.2

Why is an upgrade to PHP 7.2 necessary? PHP 7.0, which all customer sites on the Pressable platform run on, has a planned end of life at the end of 2018. This…

Knowledge Base

Upgrading to WordPress 5.x

WordPress 5.x and the new Gutenberg editor have arrived to Pressable! Now, all Pressable customers have the option to upgrade their sites to WordPress 5.x. Not ready yet? No problem! You don’t have…

Knowledge Base

Pressable Service and Platform Considerations

PHP Version Pressable provides support for PHP version 7.2. 7.3 and 7.4 on all sites. You may switch between PHP versions in MyPressable Control Panel. You can see the version of PHP…

Knowledge Base

PHP Info & Limitations on Pressable

From time to time, we receive questions from customers in regards to specific PHP values such as max_execution_time, memory_limit, and upload_max_filesize. The question usually arises due to requirements made by certain themes and plugins. While…

Knowledge Base

Does Pressable support the use of a reverse proxy?

Pressable does not provide support for reverse proxy setups and does not advertise it as a feature.

Knowledge Base

What is the Pressable Support User?

To help us provide the best managed WordPress support, sites hosted on the Pressable platform have a built-in user named either pressable or zippykid. For enhanced security this account can only be…

Knowledge Base

Using SPF Records in Pressable

SPF records are a DNS record that identify which mail servers are authorized to send email on behalf of your domain. If you are hosting your own DNS and want to authorize our servers…

Knowledge Base

How to Migrate a Site to Pressable

Pressable offers two automated methods for migrating your site over: Use the Pressable Migration Plugin Request a manual migration from the Customer Success team To arrange for a migration, log in to…

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