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Knowledge Base Category:

FAQ

Knowledge Base

New and Improved Pressable Control Panel

We are excited to share with our customers a new and improved Pressable Control Panel with a sleek, modern look and improved user experience that makes everything – from migrating and creating…

Knowledge Base

Pressable Service and Platform Considerations

PHP Version Pressable provides support for PHP version 7.3, 7.4 and 8.0 on all sites. You may switch between PHP versions in MyPressable Control Panel. You can see the version of PHP…

Knowledge Base

PHP Info & Limitations on Pressable

From time to time, we receive questions from customers in regards to specific PHP values such as max_execution_time, memory_limit, and upload_max_filesize. The question usually arises due to requirements made by certain themes and plugins. While…

Knowledge Base

How to Get Support from the Pressable Support Team

The Pressable Customer Success team is here to make sure your site is working its best. We provide support over live chat and email through Intercom. You may reach out by logging…

Knowledge Base

Adding Multiple Domains in Pressable

Yes, you can assign multiple, non-primary domains to your sites. Non-primary domains 301 redirect to the primary domain. You cannot assign multiple primary domains to a site. Login to MyPressable First, log…

Knowledge Base

Why Pressable Does Not Provide Email Hosting

Pressable doesn’t offer email hosting as part of our WordPress hosting plans for two key reasons: In order to create an exceptional experience for our customers and their users, we have chosen…

Knowledge Base

Does Pressable support the use of a reverse proxy?

Pressable does not provide support for reverse proxy setups and does not advertise it as a feature.

Knowledge Base

What is the Pressable Support User?

To help us provide the best managed WordPress support, sites hosted on the Pressable platform have a built-in user named either pressable or zippykid. For enhanced security this account can only be…

Knowledge Base

Using SPF Records in Pressable

SPF records are a DNS record that identify which mail servers are authorized to send email on behalf of your domain. If you are hosting your own DNS and want to authorize our servers…

Knowledge Base

Does Pressable Support WP-CLI?

We currently don’t offer WP-CLI to customers, but hope to offer this feature soon. Thanks for your patience. You can get in touch with us via email and chat support, and we…

Knowledge Base

How does Pressable deal with updates?

We always run the latest versions of WordPress, Akismet and Jetpack. We can also install a managed version of WooCommerce. This means that you will always run the latest versions of these…

Knowledge Base

What WordPress file permissions should I use?

The file permissions for core WordPress files and directories are managed for you. They cannot be changed. As your site’s wp-content folder is the only folder that has files consistently being modified,…

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