Knowledge Base Category:

FAQ

Knowledge Base

What WordPress file permissions should I use?

The file permissions for core WordPress files and directories are managed for you. They cannot be changed. As your site’s wp-content folder is the only folder that has files consistently being modified,…

Knowledge Base

How Do I Restore a Site From Backup in Pressable?

Sometimes things happen—a failed plugin update, a theme upload failed, or maybe you’re writing your first lines of code. Whatever the case may be, if you’d like a backup restored, just reach…

Knowledge Base

How to Configure Your Nameservers in Pressable

A name server is a computer server that hosts a network service for providing responses to queries against a directory service. If you would like Pressable to control your DNS, you will need to point your domain’s nameservers to us….

Knowledge Base

What WordPress Default Plugins are Pre-Installed on My Site?

We install and manage a handful of plugins on every site to ensure that they are optimized to run on our systems. These plugins enhance the functionality of your sites and cannot…

Knowledge Base

Is Akismet already configured?

Akismet is already installed and configured on Pressable sites. If you have any questions, please contact the Customer Success team.

Knowledge Base

Setting up Email Accounts in Pressable

At this time Pressable does not provide email hosting. To ensure your email is properly set up, you must point your domain’s MX records point to the email provider of your choice….

Knowledge Base

Can Pressable register a domain for me?

Pressable does not provide domain registration services. If you’re looking for a domain registrar, check out GoDaddy.com or eNom.com.

Knowledge Base

How to Access phpmyadmin with WordPress

We offer database access to your site through the popular open source phpMyAdmin software and programmatically. This provides you with direct MySQL access to your site. Accessing your Database via phpMyAdmin To…

Knowledge Base

How does Pressable deal with updates?

We always run the latest versions of WordPress, Akismet and Jetpack. We can also install managed versions of WooCommerce, WooCommerce Services and WooCommerce Stripe Payment Gateway. This means that you will always…

Knowledge Base

Disallowed Plugins on Pressable

There are quite a few plugins in the WordPress ecosystem; WordPress.org has over 27,000 just in their repository. However, from time to time we run across plugins that don’t play well on…

Knowledge Base

Does Pressable support sites in subfolders?

We do not support sites running in a subfolder/subdirectory, e.g. http://www.domain.com/some-site/ We do support subdomains, e.g. http://some-site.domain.com/. If hosting a site in a subfolder/subdirectory is required, you could consider enabling WordPress’ multisite…

Knowledge Base

How to Get Support from the Pressable Support Team

The Pressable Customer Success team is here to make sure your site is working its best. We provide support over live chat and email through Intercom. You may reach out by logging…

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