How to Get Support from the Pressable Support Team

Category: FAQ | Last modified: August 28, 2020

The Pressable Customer Success team is here to make sure your site is working its best. We provide support over live chat and email through Intercom. You may reach out by logging into MyPressable. Once logged in click on the Support link in the top navigation menu:

Or on the icon seen in the bottom right:


Submit a ticket or begin a chat

You will first want to click on the button to start a “New conversation”. You will be prompted at that point to either chat with a Customer Success Engineer, or to submit a ticket.

Once you make your selection you will be prompted to enter your domain name and a brief description of your issue. The more information you can provide us, the faster we will be able to resolve your issue or question.

If you begin a chat but need to leave, no problem! The Customer Success team will follow up with you via email.

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