In this article, we will review how to access WordPress error logs for your website to assist in debugging a problem and identifying theme and plugin errors.
This error log file is automatically generated and errors can be reviewed via the MyPressable Control Panel, WP-CLI, or SFTP.
MyPressable Control Panel Logs
The Logs tab can be accessed from a site’s settings page (https://my.pressable.com/sites > select individual site > Logs tab). For easy access and quick filtering, you can choose which error logs to show. These are sorted under 4 Status Codes and can be selected from the drop-down menu.
The Get Latest button loads the most recent logs. The logs are displayed on the Control Panel directly and are formatted to give important information at a quick glance.
The Email PHP Logs button will send a CSV file with the most recent 500 logs of the site to your registered email address.
IMPORTANT: If this method isn’t working, check to see if the WP_DEBUG_LOG (outlined below) is enabled on the site. If so, it can break the my.pressable.com error log reporting for the site
A php-errors log is located above the site root, in a folder called /tmp. You will need to connect to the server via SFTP and then move up one directory (outside of the /htdocs directory) to find the /tmp folder.
You can also access the PHP error log via SSH. To view the most recent PHP error log’s entries, you’ll need to enter the following command.
IMPORTANT: Manually enabling WP_DEBUG could break the error logs we automatically provide. (outlined in the sections above). Please disable this once your troubleshooting is done.
You can enable a WordPress debug log through the wp-config.php file found via SFTP in your site root. You will need to edit wp-config.php and look for a line that reads:
WooCommerce logs can also be found within /wp-content/uploads/wc-logs. Those can be accessed through SFTP.
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