Terms of Service

Last Updated: November 11, 2025

These Terms of Service (“Terms”) describe our commitments to you, and your rights and responsibilities when using our services (“Services”). Please read them carefully before accessing or using our Services, and reach out to us if you have any questions. If you don’t agree to these Terms, don’t use our services.

By accessing or using any part of our Services, you agree to be bound by all of the Terms and all other operating rules, policies, and procedures that we may publish via the Services from time to time (collectively, the “Agreement”), including but not limited to:

• Our Site Guidelines
• The Refer-A-Friend Program Terms. If you share your referral link or referral code as part of our Refer-A-Friend Program, you agree to these terms.

You also agree that we may automatically change, update, or add on to our Services, and the Agreement will apply to any changes.

We refer to Pressable, Inc. as “Pressable,” “us,” “our,” or “we” throughout the Agreement.

“You” means any individual or entity using our Services. If you use our Services on behalf of another person or entity, you represent and warrant that you’re authorized to accept the Agreement on that person’s or entity’s behalf, that by using our Services you’re accepting the Agreement on behalf of that person or entity, and that if you, or that person or entity, violates the Agreement, you and that person or entity agree to be responsible to us.

1. YOUR USE OF OUR SERVICES AND YOUR ACCOUNT

Using our Services requires an account, and you agree to provide us with complete and accurate information and to keep the information current so that we can communicate with you about your account. We may need to send you emails about notable updates (like certain changes to our Terms of Service or Privacy Policy), or to let you know about legal inquiries or complaints we receive about the ways you use our Services so you can make informed choices in response.

We may limit your access to our Services until we’re able to verify your account information, like your email address.

When you create an account, we consider that to be an inquiry about our products and services, which means that we may also contact you to share more details about what we have to offer (i.e., marketing). Don’t worry — if you aren’t interested, you can opt out of the marketing communications, whether it’s an email, phone call, or text message.

You’re solely responsible and liable for your use of our Services and all activity under your account. You’re also fully responsible for using our Services securely and maintaining the security of your account as well as the security of any physical hardware or connected devices (which, among other things, includes keeping your password secure and your devices and apps up to date).

Don’t share or misuse your access credentials. And notify us immediately of any unauthorized uses of your account or site, or of any other breach of security. If we believe your account has been compromised, we may suspend or disable your site(s) and/or account.

If you’d like to learn about how we handle the data we collect about you, please refer to our Privacy Policy.

2. MINIMUM AGE REQUIREMENTS

You must be at least 18 years of age to use our Services.

3. FEES, PAYMENT, AND RENEWAL

1. Fees and Ordering. You must pay a fee to use the Services.Our fees are set forth at https://pressable.com/pricing/ and will also appear in the Billing section of your Pressable account page. Our fees are subject to change which means we may start charging fees for Services that were previously free, or remove or update features or functionality that were previously included in the fees. If you don’t agree with the changes, you must cancel your subscription for the Services. When you submit an order, you authorize us to charge your designated payment method for the full amount, including the fees, taxes, and any other displayed costs, which will be presented at checkout.
   Pressable reserves the right to refuse or cancel your order at our discretion. For example, we may do so if your payment method is declined or we suspect the request or order is fraudulent. From time to time, we may receive updated information from your issuing bank or applicable payment service provider about a payment card or method you have stored in your account (or, in the case of an existing subscription, the payment card or method you provided to us at the time you signed up for such subscription), and you hereby authorize us to use such updated information to charge (or, in the case of an existing subscription, to continue to charge) that payment card or method. 
   
2. Taxes. To the extent permitted by law, or unless explicitly stated otherwise, all fees do not include applicable federal, provincial, state, local or other governmental sales, value-added, goods and services, harmonized or other taxes, fees, or charges (“Taxes”). You’re responsible for paying all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we’re obligated to pay or collect Taxes on the fees you’ve paid or will pay, you’re responsible for those Taxes, and we may collect payment from you.
   
3. Payment. You must provide accurate and up-to-date payment information. By providing your payment information, you authorize us to store it until you request deletion. If your payment fails, we suspect fraud, or Services are otherwise not paid for on time (for example, if you contact your bank or credit card company to decline or reverse the charge of fees), we may immediately cancel or revoke your access to the Services — which means that you will immediately lose access to sites and associated backups — without notice to you. You authorize us to charge any updated payment information provided by your bank or payment service provider (e.g., new expiration date) or other payment methods provided if we can’t charge your primary payment method.
   
4. Automatic Renewal. Our Services automatically renew as recurring subscriptions. By using our Services, you are enrolling in a subscription and authorize us to automatically charge the then-applicable fees and taxes for each subsequent subscription period until the subscription is canceled. If you received a discount, used a coupon code, or subscribed during a free trial or promotion, your subscription will automatically renew for the full price of the subscription at the end of the discount period. This means that unless you cancel a subscription, it’ll automatically renew and we’ll charge your payment method(s). You must cancel at least 24 hours before the end of your current subscription period in order to avoid being charged for the next subscription period. The date for the automatic renewal is based on the date of the original purchase and cannot be changed. If you’ve purchased access to multiple services, you may have multiple renewal dates.
   You can modify your payment method or cancel your subscriptions by following these instructions.
   
5. Free Trials. Your subscription may start with a free trial. Our 30-day money back guarantee cannot be combined with a free trial. Other specific terms of any free trial will be provided either in the marketing materials describing the free trial or at registration. We reserve the right, in our reasonable discretion, to determine your free trial eligibility and to modify or cancel the terms offered for our free trials (on a going-forward basis for new free trials) at any time.
   Once your free trial ends, unless you have already canceled your free trial, the subscription fee (and any applicable taxes) will be automatically charged to your designated payment method for the subscription period following your free trial. Thereafter, your subscription will continue to automatically renew as described above until you or we cancel the subscription or the subscription is cancelled for other reasons.
   You can modify your payment method or cancel your free trial by following the instructions provided in the confirmation email sent after you signed up or by visiting https://my.pressable.com/billing.
   
6. Refunds. We may issue refunds in our sole discretion per our refund policy or if required by law. In all other cases, there are no refunds and all payments are final.

4. YOUR RESPONSIBILITIES 

You are responsible for your websites, all actions taken on your websites, and all text, pictures, videos, files, software and other material published or posted on such websites (“Content”). You agree to provide all Content in “server-ready” condition, meaning they require no additional manipulation on our part. We are not responsible for validating your Content in any way, including for accuracy, usability, or appropriateness.

In the event that this material is not “Server-ready”, we may, at our option and at any time, reject this material, including but not limited to after it has been put on Pressable’s Servers. We agree to notify you immediately of our refusal of the material and afford you the opportunity to amend or modify the material to satisfy our needs and/or requirements. If you fail to modify the material, as directed by us, within a reasonable period, to be mutually determined, the Agreement shall be deemed to be terminated.

You are responsible for and must provide all equipment and services necessary to access Pressable.

Use of our Service requires a certain level of technical knowledge regarding Internet languages, protocols, and software.  The required knowledge varies depending on your intended use and nature of your webspace. For example, web publishing may require familiarity with HTML, properly locating and linking documents, FTPing webspace contents, graphics, text, sound, image mapping, and more.

Additionally:

• We reserve the right to monitor our network to ensure compliance with the Agreement.

• You agree to cooperate with any reasonable investigation into your compliance. Failure to cooperate may result in immediate suspension or termination of your account and Services. 
• We may disconnect any website or server deemed to present a security threat to our customers, servers, or network.

5. THIRD-PARTY SERVICES AND SOFTWARE

Please note that some of your site’s features may be powered by Jetpack or Akismet. By creating a Pressable account, you are also creating a Jetpack and WordPress.com account and connecting your site to Jetpack and Automattic servers. This means that you agree to their Terms of Service and authorize us to share your data with Automattic Inc. for your use of their services. Automattic Inc. may use your data in accordance with its Privacy Policy.

We share your SFTP/SSH credentials with Jetpack so that they have access to our servers to perform automatic actions (such as backing up or restoring your site). You can also learn more about how Jetpack uses your data.

If you’d rather not have access to these features, you can disconnect Jetpack and close your WordPress.com account at any time.

6. ARTIFICIAL INTELLIGENCE

We use artificial intelligence (“AI“) to provide the chatbot available on our website to facilitate customer support conversations and we may add other AI powered features to Pressable in the future. By using our chatbot or other such AI powered features, you acknowledge and agree that third-party AI companies will process anything you submit into such tools (“Input“). The output provided by the AI (“Output“) may contain material inaccuracies and may not reflect correct, current, or complete information. The Output is not human-generated, and please do not rely on or encourage others to rely on any Outputs without independently evaluating their accuracy and appropriateness for use. We make no representations or warranties and provide no indemnities with respect to Outputs.

We may also offer features that incorporate artificial intelligence (AI) that enable you to use AI to help set up or operate your website.

As between you and Pressable, and to the extent permitted by law, you own or have the rights to all Input and any Output generated by the AI features.

You’re responsible for your Input, the use of any Output, and for complying with any applicable laws, so you must review all Output before using or publishing it. AI may occasionally generate Output that’s inaccurate, irrelevant, offensive, harmful, or similar to others’ content. 

7. RESELLERS AND RESELLER RESPONSIBILITIES

If you resell, enable, or facilitate a third party’s use or access to our Services, you are deemed a “Reseller” of our services. As a Reseller, you shall (a) ensure that you obtain such third party’s acceptance of the Agreement in a binding contract; (b) seek Pressable’s approval before using any advertising, promotional, or marketing materials for the Services that were not provided by Pressable; (c) promptly notify Pressable in writing upon becoming aware of any use of Services in breach of the Agreement, applicable laws, or third party rights; (d) act in an ethical manner that reflects favorably upon Pressable when reselling the Services; and (e) comply with all applicable laws.

Reseller shall not make any representations, guarantees, warranties or commitments regarding the Services on Pressable’s behalf or that are in addition to or inconsistent with those set forth in the Agreement. As a Reseller, you must require any third party using our Services to indemnify us in the same manner as set out in this Agreement.

8. REPRESENTATIONS AND WARRANTIES 

You represent and warrant that your use of our Services:

• Will be in strict accordance with the Agreement;
• Will comply with all applicable laws and regulations (including, without limitation, all applicable laws regarding online conduct and acceptable content, licensing, privacy, data protection, the transmission of technical data exported from the United States or the country in which you reside, the use or provision of financial services, notification and consumer protection, unfair competition, and false advertising);
• Will not be for any unlawful purposes, to publish illegal content, or in furtherance of illegal activities;
• Will not infringe or misappropriate the intellectual property rights of Pressable or any third party;
• Will not overburden or interfere with our systems or impose an unreasonable or disproportionately large load on our infrastructure, as determined by us in our sole discretion;
• Will not be used to send spam or bulk unsolicited messages;
• Will not interfere with, disrupt, or attack any service or network;
• Will not be used to create, distribute, or enable material that is, facilitates, or operates in conjunction with, malware, spyware, adware, or other malicious programs or code;
• Will not involve reverse engineering, decompiling, disassembling, deciphering, or otherwise attempting to derive the source code for the Services or any related technology that is not open source; and
• Will not involve renting, leasing, loaning, selling, or reselling the Services or related data without our consent.

9. LICENSE

You grant us a worldwide, royalty-free, transferable, sub-licensable, and non-exclusive license to use, reproduce, modify, distribute, adapt, publicly display, and publish the Content for the purpose of providing and improving our products and Services.

10. INTELLECTUAL PROPERTY

The Agreement doesn’t transfer any rights to any Pressable or third-party intellectual property to you, and all right, title, and interest in and to such property remains (as between Pressable and you) solely with Pressable. Pressable and all other trademarks, service marks, graphics, and logos used in connection with our websites or Services are trademarks or registered trademarks of Pressable (or Pressable’s licensors). Other trademarks, service marks, graphics, and logos used in connection with our Services may be the trademarks of other third parties. Using our Services doesn’t grant you any right or license to reproduce or otherwise use any Pressable or third-party trademarks.

11. COPYRIGHT POLICY

We respect the intellectual property rights of others. If you believe any website hosted by Pressable includes content that violates your copyright, please see our Copyright Policy and send us a notice.

12. PROMOTIONS

From time to time, we may run promotions, and these terms and conditions apply, as well as the promotion-specific terms.

13. CHANGES

We may modify the Agreement from time to time, for example, to reflect changes to our Services (e.g., adding new features or benefits to our Services or retiring certain features of certain Services) or for legal, regulatory, or security reasons. If we do this, we’ll provide notice of the changes, such as by posting the amended Terms and updating the “Last Updated” date or, if the changes, in our sole discretion, are material, we may notify you through our Services or other communications. Any changes will apply on a going-forward basis, and unless we say otherwise, the updated Agreement will be effective immediately. By continuing to use our Services after we’ve notified you, you agree to be bound by the new Agreement. You have the right to object to any changes at any time by ceasing your use of our Services and canceling any subscription you have.

14. TERMINATION

Unless otherwise agreed in writing by the parties, you can cancel your subscription (and thereby terminate the Agreement) at any time by taking the appropriate steps from within your account and such cancellation will take effect at the end of the then current billing term.

We may terminate the Agreement and stop providing the Services at any time with or without cause. We will have no obligation to provide a refund of any fees previously paid unless such termination is without cause in which case we will issue a pro rata refund of pre-paid fees based on the date of termination.

Please note that upon termination, whether initiated by you or due to a violation of the Agreement, you will immediately lose access to your websites and associated backups.

15. DISCLAIMERS

16. JURISDICTION AND APPLICABLE LAW

17. LIMITATION OF LIABILITY

18. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Pressable, its affiliated companies, its contractors, and its licensors, and their respective directors, officers, employees, and agents, from and against any and all losses, liabilities, demands, damages, costs, claims, and expenses, including attorneys’ fees, arising out of or related to your Content,  your use of our Services, your violation of the Agreement or any agreement with a provider of third-party services used in connection with the Services, your violation of law, and any ecommerce activities conducted through your website.

19. US ECONOMIC SANCTIONS

You agree that our ability to provide our Services to you is subject to our compliance with US laws and regulations including those pertaining to economic sanctions. By using the Services, you represent and warrant that you (i) are not located or residing in any country or territory subject to comprehensive US sanctions (including Cuba, Crimea, Iran, North Korea, Donetsk People’s Republic, Luhansk People’s Republic, and Syria); (ii) are not listed on any United States list of prohibited or restricted parties, such as OFAC’s Specially Designated Nationals and Persons List, or otherwise subject to US sanctions that would prohibit your access to or use of our Services; and (iii) shall not use or allow access by any of your customers or potential customers (if applicable) to the Services in any manner that may cause Pressable to violate US export controls and sanctions. We reserve the right to restrict or block your access, or access by any of your customers or potential customers (if applicable), to the Services and/or to terminate the Agreement at any time without notice if we determine, at our sole discretion, that such access may cause a violation or create unacceptable risk to us under export controls or sanctions.

20. MISCELLANEOUS 

The Agreement constitutes the entire agreement between Pressable and you concerning our Services. If any part of the Agreement is unlawful, void, or unenforceable, that part is severable from the Agreement, and does not affect the validity or enforceability of the rest of the Agreement. A waiver by either party of any term or condition of the Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.

Pressable may assign its rights under the Agreement without condition. You may only assign your rights under the Agreement with our prior written consent.