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Knowledge Base

How Do I Cancel My Pressable Account?

Category: Billing | Last modified: February 2, 2021

Please note: Canceling your account will also delete your sites. Once sites are deleted, they are not recoverable.

If you would like to cancel your account, log into your MyPressable Control Panel as the account owner; collaborators cannot cancel an account.

Once in MyPressable, select Account in the menu on the left:

Once the next page loads, click on the “Cancel My Account” button at the bottom of the page, as shown below:

If you do not see a cancellation button, you are most likely logged in with a collaborator account. Only the admin on the account can cancel it.

Please note that canceling your account will delete all sites, and site backups, you may have on our platform. This data will not be recoverable once you cancel the account.

Refunds

You may request a refund for a Plan within 30 days of signup. However, customers who participated in a free trial and were subsequently billed are not eligible for refunds.

To request a refund, please contact billing[@]pressable.com.

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