This article explains when Pressable will begin collecting VAT & Taxes on plans, how VAT & Taxes work for eligible clients, how to add or update your VAT number, and how to get help if you have questions.
Which clients are affected?
Beginning June 1, 2026, Pressable will start collecting applicable EU & UK VAT on eligible subscriptions for clients whose billing details place them in those VAT jurisdictions.
On July 1, 2026, Pressable will begin collecting Canada and applicable U.S. state taxes (currently only Texas), and we will publish separate communications before those changes go live.
When EU & UK VAT collection starts
- June 1, 2026 – Pressable begins collecting applicable VAT on eligible subscriptions through my.pressable.com, based on your billing address and VAT status.
- June 1–30, 2026 – We will provide a 30‑day grace period for VAT:
- If VAT is charged during this period and you later provide a valid VAT registration number that qualifies you for an exemption, Pressable will refund the VAT portion of invoices issued between June 1 and June 30.
- After June 30, 2026, VAT will be adjusted prospectively only. We will use your VAT number for future invoices, but we will not be able to retroactively adjust older invoices.
When US/Canada Tax collection starts
- July 1, 2026 – Pressable begins collecting applicable Canada and US (Texas) tax on eligible subscriptions through my.pressable.com, based on your billing address and tax status.
- July 1–31, 2026 – We will provide a 30‑day grace period for tax refunds:
- If tax is charged during this period and you later provide valid tax exemption documents qualifying for reverse charge treatment, Pressable will refund the tax portion of invoices issued between July 1 and July 31.
- After July 31, 2026, tax will be adjusted only for future invoices. Refunds will not be issued for tax-exemptions.
- If tax is charged during this period and you later provide valid tax exemption documents qualifying for reverse charge treatment, Pressable will refund the tax portion of invoices issued between July 1 and July 31.
How VAT & Tax are calculated
Pressable does not calculate tax manually. Instead:
- When you check out or manage billing in my.pressable.com, Pressable sends your billing address and VAT number (if provided) to our billing provider, which determines:
- Whether tax applies to your subscription
- The correct rate based on your country/region and VAT status
- Tax amounts are returned to Pressable and:
- Shown in your order summary / next billing estimate
- Added to your subscription invoices when applicable
For eligible EU & UK business clients who provide a valid VAT number, a 0% VAT rate is applied under the reverse‑charge mechanism instead of charging VAT directly on the invoice.
For eligible Canadian and US (Texas) clients who provide a valid tax-exemption status, a 0% tax rate is applied.
How to add or update your VAT number
Adding a valid VAT number to your account helps ensure that tax is applied correctly and that any applicable VAT exemptions are recognized at checkout and on renewals.
Within My.Pressable.com Account
Direct link here: https://my.pressable.com/billing/payment_methods
To add or update your VAT number:
- Sign in to your Pressable account at my.pressable.com.
- In the dashboard, go to Billing → Payment Methods.
- Locate the Tax Information section.
- Enter your VAT Number in the VAT field, then select Save.
- Review the Next Billing Estimate panel to see how VAT affects your upcoming invoice (Subtotal, Tax, and Total update in real time based on your address and VAT number).
At Checkout
During checkout for new subscriptions, you may also see:
- An optional VAT Number field in the billing details section.
- An Order Summary that shows Subtotal, Tax, and Total and updates as you enter your billing address and VAT number.
- Instant validation messages such as:
- “VAT number recognized” – the number is valid and VAT has been reduced.
- “VAT number not recognized” – the number could not be validated; tax remains unchanged.
- “Tax is not applicable for your region” – your location is not subject to tax, regardless of VAT.
Requesting a VAT refund during the grace period
If VAT is charged on your account between June 1 and June 30, 2026 and you believe it should not apply because your organization has a valid VAT registration:
- Add or update your VAT number in my.pressable.com as described above.
- Gather the relevant invoice numbers for charges issued during the June 1–30 grace period.
- Contact Pressable using the steps in “How to get additional help” below.
- Our team will review your account and, if you qualify, refund the VAT portion of eligible invoices from that grace‑period window.
After June 30, 2026, VAT will only be adjusted on a go‑forward basis, even if you add a VAT number later.
How to prove tax-exempt status (Canada & US/Texas)
Contact Pressable Sales at sales@pressable.com with your tax-exemption documentation before your next renewal or purchase.
- U.S. clients (Texas): Provide a completed tax exemption certificate.
- Canadian clients: Provide your GST/HST or QST registration number for validation.
- Note that provincial sales tax (PST) in British Columbia, Saskatchewan, and Manitoba is not eligible for exemption.
Tax-exempt status must be verified by our Sales team and cannot be applied automatically. Please reach out before your billing date so we can review your documentation in advance.
How to get additional help
If you have questions about how tax applies to your account, run into trouble adding your VAT number, want to reach out and verify tax-exempt status, or believe tax has been calculated incorrectly, contact the Pressable Sales Team at sales@pressable.com.
Our team will be happy to review your account, explain how these changes apply to you, and help ensure your billing details and VAT information are set up correctly.