What: All sites on the Pressable platform that were previously running PHP version 7.3 have been automatically updated to 7.4.
When: This update occurred on November 1st, 2021
Why: PHP 7.3 will no longer receive security updates as of December 2021. For security purposes, we are no longer supporting that version. More info →
Top Questions About Updating PHP 7.3 to PHP 7.4
Were notifications sent to customers regarding this update?
Yes, a total of three emails were sent to the admin email address on the account. They were sent out on:
- August 16th, 2021
- September 16th, 2021
- October 18th, 2021
My site is showing an error? What can be done to fix it?
If the PHP update triggered an error on your site, most likely an outdated plugin or theme is the cause. The error logs for your site might indicate where the problem is originating from. We have a guide on how to access these logs here: https://pressable.com/knowledgebase/accessing-wordpress-error-logs/
Additionally, you can reach out to our customer success team for assistance, either through live chat or via email at firstname.lastname@example.org.
When will the next PHP version update occur?
PHP 7.4 will no longer receive security updates as of December 2022. We will stop supporting it around that time. But for the next year, 7.4 will work on our platform.